Privacy Policy
Last updated: April 2026
At Glowster (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit glowster.co.in or place an order with us.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, phone number, email address, delivery/billing address, and company/business name (for bulk orders)
- Order Information: Products purchased, order value, order history, and payment status
- Payment Information: When you make a payment on our website, your payment details (card, UPI, net banking, etc.) are processed securely through our third-party payment gateway. We do not store your full card or bank details on our servers.
- Form Submissions: Information you submit through our Contact Us form or Bulk Quote request form
- Technical Information: IP address, browser type, device information, and browsing behavior on our website (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Respond to your inquiries and bulk quote requests
- Send order updates, invoices, and delivery notifications
- Improve our website, products, and customer service
- Send promotional offers or updates (only if you have opted in)
- Comply with legal and regulatory requirements
3. Payment Security Privacy Policy
All online payments made on glowster.co.in are processed through Razorpay, our secure, PCI-DSS compliant third-party payment gateway partner. Glowster does not store your card details, CVV, or net banking credentials on its own servers. Please refer to Razorpay’s privacy policy for details on how they handle your payment data.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your cart items, and analyze website traffic. You can disable cookies through your browser settings, though this may affect certain features of the website (such as cart functionality).
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:
- Payment gateway providers (such as Razorpay), to process your transactions
- Logistics/delivery partners, to fulfil and deliver your orders
- Government or regulatory authorities, where required by law
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal/order-related obligations
- Opt out of promotional communications at any time
To exercise any of these rights, please contact us at info@glowster.co.in.
8. Third-Party Links
Our website may contain links to third-party websites, such as our FSSAI reference or social media pages. We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Our website and products are intended for business and adult use. We do not knowingly collect personal information from children under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Glowster
Email: info@glowster.co.in
Address: Greater Noida, Uttar Pradesh, India